Your voucher will be delivered to you or to the recipient if you choose to specify the recipient's email address.

1. There are no restrictions on when your voucher can be delivered. You can choose to have it delivered instantly or at a later date of your choosing.
2. Delivery of your voucher by email is free of charge.
3. You (or your recipient) will receive an email containing your voucher together with a link to download your voucher at any time.
4. Your voucher is loaded with value and ready to spend in accordance with voucher usage terms.
5. After placing your order you will receive a confirmation email that includes your order number together with a link to the voucher if you need to print it.
6. If you have specified a voucher recipient email address other than yourself you will receive notification to confirm when the voucher has been sent by email to your specified recipient.

Monetary Gift Voucher — Terms & Conditions

• Redemption: This voucher can be redeemed against experiences, chilli sauces, plants and other available products at Edible Ornamentals, Chilli Ranch, Cherwood Nursery, Chawston, Bedfordshire, MK44 3BL.

• Validity: The voucher is valid until the expiry date shown on the voucher. Expiry dates cannot be extended.

• Multiple use: The voucher may be used on multiple visits during its validity period, until the available balance has been spent or the voucher expires.

• Payment and refunds: All voucher purchases are non-refundable. Vouchers cannot be exchanged for cash, and no cash change will be given.

• Using your voucher: Please present your voucher to a member of staff at the time of purchase or when redeeming it against an experience.

• Experiences: Advance booking may be required for experiences. Please check availability and booking arrangements on our website at www.chilliranch.co.uk or give us a ring.

• Remaining balance: If the value of your purchase is less than the remaining voucher balance, the unused balance will remain available for future purchases until the expiry date. If the purchase exceeds the remaining balance, the difference must be paid separately.

• Lost or damaged vouchers: Please keep your voucher safe. Lost, stolen or damaged vouchers may not be replaced.

• Expiry: Any unused balance remaining after the expiry date will be forfeited.

We reserve the right to refuse a voucher that we reasonably believe has been altered, duplicated or used fraudulently.

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